Too many contacts
Painter, plumber, flooring fitter, disposal company: every vacant flat means five phone calls, five quotes and five invoices.
Portfolio & maintenance
Construction services for property managers
Vacant flats, maintenance and renovations across your whole portfolio — one framework agreement, one contact person, clear documentation for owners and tenants.
Vacant flat → handover · a construction sequence in time-lapse
Your reality.
Three problems we know from talking to property managers.
Vacancy costs rent
Every week without a handover is a week without rent. Tradespeople who are hard to reach drag out the vacancy.
Missing records
Owners and tenants want evidence: what was done, when, with which materials — and which of it can be recharged?
What BauStern takes on.
Framework agreement and a fixed contact person
Fixed terms, one site manager for all properties, bundled invoicing per month or per property.
Vacant-flat renovation
Complete refurbishment at a change of tenant with a fixed handover date — painting, floors, bathroom, kitchen, minor repairs.
Ongoing maintenance and fault repair
Plumbing, boilers, radiators, minor repairs — with a response time agreed in the framework agreement.
Documentation
Acceptance report, before/after photos and an invoice that follows the quote item by item.
From your report to the return of the keys.
Five steps, in the order in which they come up for you. You report the property — we coordinate the rest.
- 01
Register the property
Address, flat, move-out date and the handover date you have to meet. By form, email or phone.
- 02
Survey on site
Site visit, with the keys taken over against a signed record. The condition is photographed before anyone starts work.
- 03
Fixed-price quote within 48 h
Item by item, with a handover date. Work starts once you approve it.
- 04
Work in the empty flat
Painting, floors, bathroom, kitchen, minor repairs — all trades from one company, planned in parallel. No contact with tenants needed.
- 05
Handover with a report
Acceptance report, before/after photos, a broom-clean flat and a signed receipt for the returned keys. The invoice matches the quote, item by item.
No appointment with the tenant needed.
The most common cause of delay with a vacant flat is finding a date that suits everyone. With us, that step disappears.
Keys against a signed record
Handover and return confirmed in writing — with the date, the number of keys and names.
Work in the empty flat
No need to work around residents, no appointments with tenants, all trades in parallel.
Photo record
Condition documented at takeover and at return — for owners, tenants and the service charge statement.
What is set down in writing.
For property managers with several properties. Once agreed, the framework agreement applies to every property in the portfolio.
- Fixed hourly rates
- Flat fees for recurring work
- Agreed response time for faults
- Invoicing per property or bundled per month
- Annual review of the terms
Three reasons.
Less coordination
You report the property, we take care of the rest — including informing the neighbours and handing over the keys.
Shorter vacancy
All trades planned in parallel by one company. The handover date is written into the contract.
Clean records
Every service is documented and assigned to its flat — for owner statements and service charges.
Framework agreement
Vacant flats with a binding handover date.
One framework agreement for all your properties: a binding handover date per flat, a before-and-after photo report and one collective invoice per month. You book the site visit online.
The framework agreement →
Frequently asked questions.
What property managers ask us before the first job.
Do you offer framework agreements?
Yes. Fixed hourly rates, flat fees for recurring work and a response time for faults — in writing, with an annual review.
How quickly are you on site when something breaks?
The response time is agreed in the framework agreement and depends on the number of properties and the region. Without a framework agreement, we call you back within one hour on working days (Mon–Fri 08:00–18:00).
Do you also provide caretaking services?
No. We handle technical maintenance — plumbing, radiators, repairs, painting — but not cleaning, gardening or winter services.
How does invoicing work?
Per property or bundled per month, assigned to the building and the flat. The invoice matches the quote, item by item.
Other solutions:
Let's talk about your project.
The consultation is free. You get a confirmation straight away, and we call you back within one hour (Mon–Fri 08:00–18:00).